HRDC-DRHC - Hull

Employment and Social Development Canada (formerly Human Resources Development Canada) is a federal government department.

Junior Network Analyst (April 1998 to May 1999, CS-01).

  • Software and hardware, 2nd and 3rd levels technical support for 250 employees in an office environment.
  • Upgrade and repair PCs.
  • Develop a database for corporate mail tracking.
  • Participate in conducting and updating invetory.
  • Perform Y2K updates.
  • Manage user accounts, groups, permissions and networked services.
  • Take daily server backups.
  • Manage order receipts.
  • Manage service calls.

MS DOS, PC DOS, GHOST, WINDOWS 3.11, WINDOWS 95, BANYAN VINES, MS ACCESS, REMEDY ARS, VBA.